Privacy Policy
This Privacy Policy explains how we collect, use and share information about you when you visit our website and app.
Introduction
At ...Aaand relax we care about your data as much as we care about Sunday brunch. 🍳✨
We only collect what we need to run our holiday stays, manage bookings and keep you updated with things you’ll love.
We never sell your data, we keep it safe and you can change your preferences any time by emailing info@aaandrelax.com.
At ...Aaand relax we care about your data as much as we care about Sunday brunch. 🍳✨
We only collect what we need to run our holiday stays, manage bookings and keep you updated with things you’ll love.
We never sell your data, we keep it safe and you can change your preferences any time by emailing info@aaandrelax.com.
At ...Aaand relax we care about your data as much as we care about Sunday brunch. 🍳✨
We only collect what we need to run our holiday stays, manage bookings and keep you updated with things you’ll love.
We never sell your data, we keep it safe and you can change your preferences any time by emailing info@aaandrelax.com.
1 Who we are
..Aaand relax is operated by:
Froomies Limited — registered in England & Wales (Company Number 16801574)
Registered Office: 1 Formby Avenue, Fleetwood, Lancashire, FY7 8HZ
Email: info@aaandrelax.com
This policy covers both the ...Aaand relax website (aaandrelax.com, built in Framer) and the ...Aaand relax App (custom React / Supabase platform).
Froomies Limited — registered in England & Wales (Company Number 16801574)
Registered Office: 1 Formby Avenue, Fleetwood, Lancashire, FY7 8HZ
Email: info@aaandrelax.com
This policy covers both the ...Aaand relax website (froomies.org, built in Framer) and the Froomies App (custom React / Supabase platform).
Froomies Limited — registered in England & Wales (Company Number 16801574)
Registered Office: 1 Formby Avenue, Fleetwood, Lancashire, FY7 8HZ
Email: info@aaandrelax.com
This policy covers both the ...Aaand relax website (froomies.org, built in Framer) and the Froomies App (custom React / Supabase platform).
2 What data we collect
We only collect information you share with us so we can create a great experience:
Name and contact details (email, WhatsApp, postal address)
Preferred name / nickname
Instagram handle or other social links
Profile photo you upload
Date of birth
Booking dates, room choices and pets (if any)
Application answers about your interests and projects
Allergy, dietary or access info you choose to share
💳 We never store payment details.
All transactions go through Stripe or using their own secure systems.
We only collect information you share with us so we can create a great experience:
Name and contact details (email, WhatsApp, postal address)
Preferred name / nickname
Instagram handle or other social links
Profile photo you upload
Date of birth
Booking dates, room choices and pets (if any)
Application answers about your interests and projects
Allergy, dietary or access info you choose to share
💳 We never store payment details.
All transactions go through Stripe or using their own secure systems.
We only collect information you share with us so we can create a great experience:
Name and contact details (email, WhatsApp, postal address)
Preferred name / nickname
Instagram handle or other social links
Profile photo you upload
Date of birth
Booking dates, room choices and pets (if any)
Application answers about your interests and projects
Allergy, dietary or access info you choose to share
💳 We never store payment details.
All transactions go through Stripe or using their own secure systems.
3 How we use your data
We use your information to:
Manage bookings and applications
Personalise your stay and profile
Create an engaging community experience via the ...Aaand relax App
Send essential operational emails
Share optional news & updates (if you opt in)
Feature community stories or testimonials (with your consent)
Understand how our website & app are used (analytics)
We use your information to:
Manage bookings and applications
Personalise your stay and profile
Create an engaging community experience via the ...Aaand relax App
Send essential operational emails
Share optional news & updates (if you opt in)
Feature community stories or testimonials (with your consent)
Understand how our website & app are used (analytics)
We use your information to:
Manage bookings and applications
Personalise your stay and profile
Create an engaging community experience via the ...Aaand relax App
Send essential operational emails
Share optional news & updates (if you opt in)
Feature community stories or testimonials (with your consent)
Understand how our website & app are used (analytics)
4 How we store & protect it
Your data is stored on secure, encrypted cloud services with limited access:
Supabase – for bookings and profiles
Brevo – for emails and newsletters
Stripe – for payments
We use industry-standard security and regularly review permissions to keep everything safe.
Your data is stored on secure, encrypted cloud services with limited access:
Supabase – for bookings and profiles
Brevo – for emails and newsletters
Stripe – for payments
We use industry-standard security and regularly review permissions to keep everything safe.
Your data is stored on secure, encrypted cloud services with limited access:
Supabase – for bookings and profiles
Brevo – for emails and newsletters
Stripe – for payments
We use industry-standard security and regularly review permissions to keep everything safe.
5 Who we share it with
Only trusted partners who help us run ...Aaand relax:
Brevo – Email & newsletter delivery
Supabase – Database hosting
Stripe – Payment processing
Meta / Google – Analytics & marketing pixels
We don’t sell or swap your data. Ever.
Only trusted partners who help us run ...Aaand relax:
Brevo – Email & newsletter delivery
Supabase – Database hosting
Stripe – Payment processing
Meta / Google – Analytics & marketing pixels
We don’t sell or swap your data. Ever.
Only trusted partners who help us run ...Aaand relax:
Brevo – Email & newsletter delivery
Supabase – Database hosting
Stripe – Payment processing
Meta / Google – Analytics & marketing pixels
We don’t sell or swap your data. Ever.
6 How long we keep it
Only for as long as needed to provide services or meet legal requirements.
After that, we securely delete or anonymise it.
7 Your rights
Under UK data protection law you can:
Request a copy of your data
Ask us to correct inaccuracies
Withdraw consent for marketing
Ask for deletion of your data
Contact info@aaandrelax.com and we’ll respond within 30 days.
If you’re unhappy with our response, you can contact the Information Commissioner’s Office at ico.org.uk.
Under UK data protection law you can:
Request a copy of your data
Ask us to correct inaccuracies
Withdraw consent for marketing
Ask for deletion of your data
Contact info@aaandrelax.com and we’ll respond within 30 days.
If you’re unhappy with our response, you can contact the Information Commissioner’s Office at ico.org.uk.
Under UK data protection law you can:
Request a copy of your data
Ask us to correct inaccuracies
Withdraw consent for marketing
Ask for deletion of your data
Contact info@aaandrelax.com and we’ll respond within 30 days.
If you’re unhappy with our response, you can contact the Information Commissioner’s Office at ico.org.uk.
8 Cookies & tracking
Cookies help our site run smoothly and let us see what’s working well.
Types of cookies:
Essential – basic site features (login, forms etc.)
Analytics – usage insights (Google Analytics)
Marketing – ad performance (Meta Pixel)
You can adjust cookie settings in your browser.
Blocking cookies may affect functionality but not your right to enjoy ...Aaand relax 😉
Cookies help our site run smoothly and let us see what’s working well.
Types of cookies:
Essential – basic site features (login, forms etc.)
Analytics – usage insights (Google Analytics)
Marketing – ad performance (Meta Pixel)
You can adjust cookie settings in your browser.
Blocking cookies may affect functionality but not your right to enjoy ...Aaand relax 😉
Cookies help our site run smoothly and let us see what’s working well.
Types of cookies:
Essential – basic site features (login, forms etc.)
Analytics – usage insights (Google Analytics)
Marketing – ad performance (Meta Pixel)
You can adjust cookie settings in your browser.
Blocking cookies may affect functionality but not your right to enjoy ...Aaand relax 😉
9 International transfers
Our main servers are in the UK and EEA, but some partners (Supabase, Brevo) may store data elsewhere.
When they do, they use Standard Contractual Clauses to protect your data to UK GDPR standards.
10 Policy updates
We’ll refresh this policy when laws change or our services evolve.
Check back for the latest version (any updates will be dated right here).
Last updated November 2025.
Contact us
Got questions or requests?
Email: info@aaandrelax.com
Post: Froomies Limited, 1 Formby Avenue, Fleetwood, Lancashire, FY7 8HZ
We’ll reply as swiftly as we brew our morning cacao ☕💫
Got questions or requests?
Email: info@aaandrelax.com
Post: Froomies Limited, 1 Formby Avenue, Fleetwood, Lancashire, FY7 8HZ
We’ll reply as swiftly as we brew our morning cacao ☕💫
Got questions or requests?
Email: info@aaandrelax.com
Post: Froomies Limited, 1 Formby Avenue, Fleetwood, Lancashire, FY7 8HZ
We’ll reply as swiftly as we brew our morning cacao ☕💫